BRAND ABOUT FAQ
parimatch Login FAQ
What should I do if login fails? 1. Please check whether your account and password are correct, or contact customer service for help.
How to contact customer service? 1. You can contact us via online customer service, Telegram or email ：[email protected]
BANRD Download FAQ
Why aren't apps available in the app shop? 1. Lottery apps may not be available due to app shop policy restrictions in some specific regions. To ensure that our services are available to all users, we offer a direct download method. This method is secure and our apps undergo strict security testing and certification.
What should I do if I am prompted with 'untrusted apps' during installation? 1. This is normal security behavior. Please go to Settings > Security > Unknown Sources and enable 'Allow installation of apps from unknown sources'. This will allow you to install our secure application.
What should I do if the app installation fails? 1. If installation fails, please check: 1) Ensure you have enough storage space; 2) Check that 'Unknown Sources' is enabled; 3) Try restarting your device and installing again; 4) Contact our customer service if the problem persists.
Does the app offer automatic updates? 1. Yes, our app supports automatic updates. When a new version is available, you will receive a notification and can choose to update immediately or postpone. We recommend keeping the app updated for the best experience.
How to get the ₹100 download bonus? 1. After logging into the APP for the first time, the ₹100 download bonus will be automatically credited immediately, usually arriving within 1-2 minutes. If it doesn't arrive after 5 minutes, please contact customer service.
parimatch register FAQ
How to register an parimatch account? 1. Click the "CREATE ACCOUNT" button
2. Fill in your username, phone number, email address and other information!
3. Set your password and confirm it
4. Click Submit to complete the registration
How to get the ₹21 registration welcome bonus? 1. Register and then login, the ₹21 welcome bonus will be automatically credited to your account.
What payment methods are supported? 1. UPI payment, Bank transfer, E-wallet, Cryptocurrency
How to ensure account security? 1. Use a strong password and change it regularly
2. Enable two-factor authentication
3. Do not share account information with others
4. Use the official app to log in
How to contact customer service if I encounter a problem? 1. 24/7 online customer service support
2. Telegram customer service: https://t.me/+nH8mVTzLE-ZjMzQ9
3. Email support: [email protected]
4. Online chat support
parimatch register FAQ
🔒 What guarantees do you have for fund security? 1. We implement multiple security measures to ensure your fund safety:
Bank-level encryption: 256-bit SSL encryption technology for all transactions
Third-party custody: User funds independently managed by reputable financial institutionss
Fund segregation: User funds completely separated from operational funds
Security certification: Certified by international security standards
Regulatory protection: Strict compliance with financial regulatory requirements
Insurance coverage: Professional insurance purchased for user funds
⚡️ Q2: How long does withdrawal usually take? 1. We provide fast and convenient withdrawal services:
UPI withdrawal: 5-30 minutes
Bank card withdrawal: 2-24 hours
E-wallet: Within 1 hour
First-time withdrawal: Identity verification required, may take 1-3 business days
VIP members: Priority processing with faster speeds
Business days: Fastest processing Monday to Friday
Holiday impact: May be delayed appropriately, subject to announcements
🪧 Q3: Does the platform have legal operating qualifications? 1. We are a fully compliant and legal platform:
Business license: Hold proper business license with complete documentation
Regulatory oversight: Supervised by relevant regulatory authorities
Operating history: Stable operation for many years with good reputation
Third-party certification: Certified by authoritative security institutions
Transparent operation: All qualification certificates available on official website
Compliance commitment: Strict adherence to local laws and regulations
Regular auditing: Subject to regular third-party institutional audits
🎁 Q4: What conditions must be met for bonus withdrawal? 1. Bonus withdrawal conditions are transparent and public:
Minimum amount: Meet minimum withdrawal amount (usually starting from ₹100)
Validity period: Bonus must be used within validity period (usually 7-30 days)
Game restrictions: Some games may not count toward wagering or have different contribution rates
One-time policy: Each person limited to one bonus of the same type
Integrity requirement: Malicious bonus abuse or hedging prohibited
⚖️ Q5: How do you ensure fair and just game results? 1. We ensure game fairness through multiple mechanisms:
Official data sources: Use officially certified draw data
Third-party supervision: Authoritative institutions supervise entire draw process
Random algorithms: International standard random number generation algorithms
Real-time monitoring: 24-hour technical monitoring system prevents cheating
Draw recordings: All draw processes fully recorded and archived
Historical queries: All draw records publicly available for verification
Complaint mechanism: User complaint and appeal channels established
Regular auditing: Third-party institutions regularly audit game fairness
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